Posts Tagged ‘customer service’
Increasing Your Bottom Line – and Your Reputation – through Extreme Client Care™
Interview with Sandra Martini In these days of internet searches, ebay and intense price competition, the strongest small businesses know that it’s about providing Extreme Client Care™ — a customer experience so positive that your customers wouldn’t dream of going to anyone else…and they tell their friends and family that. Learn from guest Sandra Martini:…
Read Full PostHow to Avoid the Biggest Marketing Mistake Creative Business Owners Make
As creatives, it’s easy to become completely absorbed in our work. After all, what we create is often a direct expression of ourselves – we are the work and it is us to a great extent. And while we want to share our talents and gifts with the world, we frequently revert to a “Field…
Read Full PostHelping Your Clients Survive the Holidays
The holiday season can be a stressful time of the year. As a design professional, sharing a few tricks of the trade with your clients can help them plan, prepare, and pull off a polished and pain-free holiday season. Reduce their stress level (and yours!) by helping your clients not only survive the holidays, but…
Read Full Post